Data Privacy

Effective date: 21st of August 2025

1. Who we are
Leo Premium Service GmbH (HRB 234685 B, Amtsgericht Charlottenburg) is the controller for personal data processed through this website (leo-services.com).

  • Owner: Henry Chen
  • Address: Rahel-Hirsch-Str. 10, 3. OG, 10557 Berlin, Germany
  • Tel: +49 15201897777
  • Email: info@leoservices.de

2. What we collect
We only collect what we need to handle your request and to keep the website running securely.

  • Contact form (required): name, email address, your message
  • Contact form (optional): company, phone number, number of people, preferred date, topic selection
  • Technical data (server logs): IP address, date/time, requested URL, referrer (if provided), browser/device information, error codes

3. Why we process your data (legal bases)
We use your data for clear, limited purposes.

  • Handling your inquiry and any follow‑up you request
  • Operating, securing, and troubleshooting the website (server logs)

4. Where the data comes from and what happens if you don’t provide it
We receive data directly from you via the form and automatically from your device when you access the site.

  • Providing the required form fields is necessary for us to respond; without them we cannot process your request.

5. Who receives your data
We do not sell your data. We share it only with service providers who help us operate this website and handle messages, acting under our instructions.

  • Web hosting and forms: Webflow, Inc.
    • Hosting of leo-services.com and Webflow Forms
    • Submissions are stored in our Webflow project and forwarded to us by email
  • Email service: Google Ireland Limited
  • Domain/DNS services: IONOS SE

We conclude data processing agreements where required and review our providers’ security measures.

6. Storage location and international transfers
Some processing may occur outside the EU/EEA, including in the United States (e.g., by Webflow and/or our email provider).

  • When data is transferred internationally, we implement safeguards required by the GDPR (Articles 44–49), such as the European Commission’s Standard Contractual Clauses and appropriate technical and organizational measures.
  • Details about the specific safeguards in place are available on request at info@leoservices.de.

7. How long we keep data
We keep personal data only as long as needed for the stated purposes or as required by law.

  • Contact form and related correspondence: For the duration of handling your inquiry and thereafter for 90 days or legal obligations.
  • Server logs: 30 days, retained for security and troubleshooting; longer only in case of specific incidents or legal obligations.

8. Security
We protect your data with technical and organizational measures appropriate to risk.

  • TLS/HTTPS for data in transit
  • Access to our Webflow and email accounts limited to authorized staff and secured by strong authentication
  • Our processors maintain industry‑standard security controls

9. Your privacy rights
You can contact us at any time to exercise your rights under the GDPR.

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion, unless we must retain it by law
  • Restrict processing and request data portability
  • Object to processing based on our legitimate interests

To make a request, email us at info@leoservices.de.

10. Supervisory authority
You also have the right to lodge a complaint with a data protection authority. Our competent authority is the Berlin Commissioner for Data Protection and Freedom of Information. You may contact your local authority as well.

11. Changes to this policy
We may update this policy from time to time. We will post any changes here and update the effective date above. Please check back occasionally to stay informed.